Metro communication services back up after glitch
Published: November 4, 2009
WASHINGTON (AP)—Metro says some communication services in it system are now back up.
Metro spokeswoman Lisa Farbstein says an outage to an internal power distribution unit took the Metro data center computer out of commission at 2:45 a.m. Wednesday, causing several services to shut down.
The transit system’s Web site and customer call center are online again.
Fare boxes are now working on Metrobuses. The control centers for buses and the paratransit MetroAccess system are now able to communicate with vehicles on the street. The MetroAccess online reservation system and its call center are functioning again, too.
Other services, such as Metro rail station public address systems, remain out of service as technicians work to fix the glitch.
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Reader Reactions
Metro says: “Other services, such as Metro rail station public address systems, remain out of service…“
What would METRO do in an emergency if they had to make an announcement concerning a security problem? Run down the platform yelling and throughout the rail cars?
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